Company: Gimp Logistik, Sweden
Industry: 3PL
Why Ongoing WMS?: "Up until 2019, we used another WMS system which eventually caused significant issues in our processes with customers and limited capacity for integrations with new customers and their systems. By pure chance, we came across Ongoing which felt like a reliable, simple, and above all, flexible WMS perfectly suited to our operations. We also received excellent support throughout the system transition process without any major interruptions or disruptions in our customer flows."
How Ongoing WMS is Used: "Ongoing is a crucial part of our operations, as the system offers so many features that we use for everything from outbound deliveries, inbound deliveries, returns, freight booking, statistics, analytics, invoicing data, and much more."
The biggest benefits/advantages: "At Gimp, we always operate under the principle that there is a solution for everything, and we don’t believe logistics should be 'boring or rigid.' For us, every customer is unique and requires tailored solutions in every possible way to establish a functional setup. This philosophy is also reflected in Ongoing as a whole. we’ve never received a 'no' from them. Since day one, we’ve experienced nothing but commitment and problem-solving from Ongoing's side, regardless of the type of issue or project."
Collaboration with Ongoing: "Very good! We have close contact with software engineer assists us in every way possible. This person has also become somewhat of a 'sounding board,' where we can, in some cases, consult them to explore how we can continue to develop workflows or system features moving forward."
Contact: Andrej Josefsson, CEO