Right to Use the Software
Your subscription includes the right to access and use Ongoing WMS according to our standardized agreements.
Your subscription includes the right to access and use Ongoing WMS according to our standardized agreements.
All functionality is included in your subscription fee.
The software is delivered asĀ SaaS, which means server operations, software licenses, backups, redundancy, and more are included.
A continuous stream of updates and new features, as all Ongoing customers run on the same codebase.
A large library of native integrations made by Ongoing are included. See our integrations page for details.
Access to Ongoing WMS APIs. See our developer pages for more details.
Every rollout of Ongoing WMS begins with a tailored onboarding, led by our team from initial setup to a fully operational instance. We scope an approximate timeline with you during the sales process, so you know what to expect before you commit.
Once you are live, you transition to a dedicated software engineer who continues to optimize your logistics flows as your operation evolves. All professional services are transparently billed at a single hourly rate.
* Each paid license is for a single named user, with simultaneous access to both the administration and scanning interfaces. Logins are not shared between users. Read-only and follow-up access is free. For a 3PL, clients can log in to track their own inventory. For an in-house warehouse, colleagues in sales, support and adjacent teams can follow warehouse activity. Neither counts against your paid users. If you add more warehouse sites a discount on the platform fee applies.
*Ongoing is built to run with minimal hand-holding, backed by extensive training material and continuous usability improvements. When you want hands-on help, our engineers are available for onboarding and professional services at the hourly rate. Each new support request is charged for a minimum of 0.5 hours. Additional time is billed in increments of started 0.5 hours.
For questions or quote, please contact our sales team.
Native label-printing integrations are available for PostNord, Bring, DHL Freight, DSV and Helthjem. These are priced per shipment whereas integrations to shipping platforms are complementary.