Company: Les Deux, Denmark
Industry: Menswear
Why did you choose Ongoing WMS?: "Ongoing offered a proven, API‑driven WMS with fast onboarding and a strong fit for fashion workflows. It integrates cleanly with Microsoft Dynamics 365 Business Central via our middleware, supports scan/pick/pack and transporter integrations, and gives us reliable inventory visibility. When operating our own DC for our European customer base, Les Deux benefits from the "tickle down" integrations and functions that Ongoing provides to 3PLs. We believe that with Ongoing as our WMS, we can scale our business and provide top-of-the-class services to our customers."
How Ongoing WMS is used: "Core processes include inbound receiving against POs, put‑away, replenishment, outbound picking, scan‑pack, cycle counts, and label printing, plus transport booking."
Key advantages/benefits: We measure performance through KPIs (throughput, pick accuracy, dispatch‑on‑time, stock accuracy). Current tracking shows we meet/exceed targets. We consolidate savings and productivity metrics in Power BI. This data source leads us to plan and make decisions based on data."
Collaboration with Ongoing: "Responsive and pragmatic. Quick iterations on configuration and helpful guidance on process choices; issues were resolved rapidly."
The onboarding process: "Structured and smooth: workshops → configuration → test → go‑live. The journey matched expectations and stabilized quickly post go‑live.
Integrations used: "We use BrightCom’s BRC Connect/Back Office for our Business Central integrations. It provides logging, monitoring, error handling, and gives us owner‑level control of flows."
Contact person: Ole Kølby, Head of Operations at Les Deux