SIA Glass is a family-owned company with its heart in Slöinge, Halland. The company belongs to the Berte Group, which is Sweden's oldest family-owned company, with a history dating back to 1569. Having run a business for 450 years, they know how important it is to care for the next generation and contribute to a sustainable world. They live in the countryside – naturally and close to agriculture. All ice cream is produced in Sweden with ingredients of the highest quality, and they primarily use locally produced Swedish ingredients, such as fresh cream, milk, and berries.
Company: SIA Glass, Sweden
Business: Distribution and production of ice cream
Why Ongoing WMS?: "We took over the Ongoing WMS from our 3PL partner Wohlins, who operated the cold storage before we took it over ourselves. Therefore, continuing with Ongoing WMS was natural since our staff had already worked with the system and were satisfied with its setup."
How Ongoing WMS is used: "We use it for inbound and outbound deliveries of finished products, stock maintenance, and inventory. We have integrated the order flow with our ERP system, iScala."
The biggest benefits/advantages: "The primary advantage is that the system is user-friendly and easy to grasp for new users. Another significant benefit is the great potential for customized solutions."
Collaboration with Ongoing: "It has worked very well with our customer account managers who are software engineers. We've had 3-4 different ones over the years, and all have been very accommodating and helpful."
Onboarding process: "We weren't involved when the system was initially launched for Wohlins, but when it was transferred to us during the ownership change, we received excellent support from Ongoing in making this transition in one evening. The next day we were up and running again, and this time under our own management."
Contact: Johan Nordh, Team Leader Cold Storage
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