Apotera.no is one of Norway’s largest online pharmacies, serving more than 400,000 satisfied customers nationwide. With a catalogue of 20,000‑plus products, we supply everything from over‑the‑counter remedies to prescription medicines.
Company: Apotera AS
Business: Pharmacy
Why did you choose Ongoing? "We wanted a WMS that was scalable, flexible, and had a transparent pricing model. Integration with other systems (purchasing, e‑commerce, etc.) was also crucial. Because we were already familiar with Ongoing, the choice was easy."
How Ongoing WMS is used: "We use Ongoing for order processing, inventory control, inbound and outbound logistics, tracking, and returns handling. On top of that, we have built custom solutions for handling and dispensing prescription items."
Key benefits:
- Automated logistics and smoother warehouse workflows
- Rapid, cost‑effective enhancements and customisation
- Scales without major capital investment
- Extremely user‑friendly and intuitive, so new staff need minimal training
Collaboration with Ongoing: "It works very well. Our contact person is technically skilled, which has been vital for making quick changes and further developing solutions tailored to Apotera."
Onboarding process: "We stayed in close contact with Ongoing before, during, and after the go‑live date. Good documentation and follow‑up meant the onboarding went smoothly and without major issues."
Integrations: "Magento 2, Reprice, Inventory Planner, Porterbuddy, nShift."
Contact: Kristian Malm, COO