NordicFeel Group AB is one of the largest online beauty retailers in the Nordics. The company ships around 2 million orders per year and generates annual revenue of just under SEK 1 billion following its acquisition of Bangerhead. Approximately 30,000 active SKUs are available for purchase through its online stores. Its logistics operations are based in an approximately 8,000 m² warehouse in Växjö, where NordicFeel was originally founded. The location is strategically positioned to serve the company's various markets: Sweden, Norway, Denmark, Finland, Poland, the Netherlands, and Belgium.
Company: NordicFeel Group AB, Sweden
Business: Beauty e-commerce
Why Ongoing WMS? "We chose Ongoing as our WMS because of the simplicity and openness the system offers, as well as the positive experiences other companies with the same owners as us had with Ongoing."
How the product is used: "Ongoing is our WMS, and everyone in the warehouse works in it. Our warehouse staff do not use any other systems, which simplifies processes and makes daily operations smooth and easy. We use Ongoing for goods receiving, unpacking, putaway, picking, packing, and it is integrated with our packing automation and parcel sorting facility."
Greatest advantages/benefits: "The biggest advantage of Ongoing has been how easy it is to work with, both when creating our own solutions and in making processes clear and straightforward for warehouse staff. Before Ongoing, we had a custom-developed system. After moving to Ongoing, we completely changed the way we operate our warehouse, which has resulted in approximately a 100% increase in outbound efficiency (picking and packing). Previously, an operator picked and packed around 285 orders per day (8 hours); after implementing Ongoing (and relocating to a warehouse designed for our operations), that figure increased to 575 orders per day (8 hours). Ongoing WMS has brought significant changes and improvements to our business."
Collaboration with Ongoing: "The collaboration has worked well, and we are satisfied."
Integrations: "Microsoft Dynamics 365 Business Central, E-motions, Slimstock, Litium, Microsoft Power BI, Ingrid Delivery Platform, Ingrid Returns, Trustvoice."
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