Gimp Logistik Transforms Operations with Ongoing WMS and Return System Droppa

Gimp Logistik is a provider of efficient and flexible third-party logistics (3PL) solutions, serving customers across various industries. According to CEO Andrej Josefsson: "At Gimp, we always assume that there is a solution for everything and refuse to believe that logistics has to be ‘boring or rigid.’ For us, every customer is unique and therefore requires unique customizations."

Why Gimp Logistik Chose Ongoing WMS

Before 2019, Gimp Logistik used a different Warehouse Management System (WMS) that caused inefficiencies in customer processes and limited their ability to integrate with new customer systems. "Until 2019, we used another WMS system, where we ultimately faced major problems in processes for our customers as well as limited capacity for integrations with new customers and their systems. By pure chance, we came into contact with Ongoing, which felt like a reliable, simple, and above all flexible WMS, which suited our operations perfectly," explains Josefsson. "We also received excellent help throughout the entire process of switching systems without any significant disruptions or stoppages in flows to our customers."

How Ongoing WMS Powers Gimp Logistik

Ongoing WMS plays a crucial role in Gimp Logistik’s operations, providing a wide range of functionalities that support everything from outbound and inbound deliveries to returns, freight booking, statistics, analyses, and billing support. This extensive feature set ensures Gimp Logistik can handle complex logistics needs efficiently and effectively.

Adaptability is at the core of Gimp Logistik’s philosophy. "Adaptability also reflects Ongoing as a whole, where we have basically never received a ‘no’ but instead have experienced only commitment and problem-solving from their side from day one for all kinds of cases or projects." says Josefsson.

On the collaboration with Ongoing, Josefsson notes: "It is very good! We have close contact with our customer responsible engineer who helps us in every way. The person has also become a bit of our ‘sounding board,’ where we can sometimes reach out to see how we can continue to develop workflows or system functions going forward."

Seamless Integration with Return Management System Droppa

The integration between Ongoing WMS and Droppa has streamlined Gimp Logistik’s operations by adding simplicity, clarity, and speed to their return handling processes. This enhanced efficiency ensures that Gimp Logistik can provide a reliable and smooth return management system to their clients.

Gimp Logistik’s customers have also praised the streamlined return system enabled by Droppa, which has proven to be a valuable offering for both existing and new customers.

"We have received great feedback! It feels reassuring to have a functioning return system that we can offer our existing and new customers moving forward. The entire return process should be smooth for 3PL providers, e-retailers, and above all end customers. This is exactly what Droppa offers.", Josefsson shares.

The Value of Digitalization, Automation and Simplicity

Digitalization and automation are essential for modern logistics operations, enabling businesses to streamline processes and enhance efficiency. For Gimp Logistik, these advancements have become key to delivering reliable and flexible logistics solutions.

The partnership with Ongoing WMS and Droppa exemplifies this approach, providing the tools necessary to handle complex workflows while simplifying returns and improving overall service quality.

"Digitalization, automation, and simplicity!" says Josefsson. "This partnership has been invaluable to our success, showcasing the power of strong collaborations and innovative tools to achieve great results in the logistics industry."