Glimja: Health-Focused E-Commerce Streamlined with Ongoing WMS

Finding the Right Fit

When Glimja set out to choose a warehouse management system, the user experience was a top priority.

“When we were choosing a WMS, the user experience was crucial for us. Ongoing stood out for its ease of use and had exactly the functionality we needed for our e-commerce warehouse. What cemented our choice were the consistently positive references from other customers, along with Ongoing’s flexibility and technical expertise, which gave us confidence for the future,” says Moon van der Meide , CEO of Glimja.

A Smooth Start and Strong Support

The onboarding process exceeded expectations and ensured a quick, confident start.

“The onboarding process surpassed our expectations. Ongoing showed great commitment to getting our integrations in place and kept the entire schedule. The training sessions for our team were clear and well-planned, which meant we got up and running quickly and securely.”

Moon also values the ongoing support from Ongoing’s team:
“Our contact with Ongoing has been excellent. We always get quick answers to our questions, and even though we’ve changed contact persons several times during our journey, the handovers have been seamless. That shows an organisation that truly takes care of its customers.”

Philip Pettersson , Software Engineer at Ongoing and account manager for Glimja, shares his perspective:
“We’ve been working with Glimja to improve their pick-and-pack workflow, and in the process developed new standardized scanning features. This enables them to handle as much as possible directly in the scanning interface, reducing the need for printouts and further digitizing their processes.”

Everyday Efficiency and Future Goals

Ongoing WMS has become the central hub of Glimja’s warehouse operations, used for everything from picking and packing to goods reception and stocktaking.

“We notice big efficiency gains. The system’s intuitiveness lets our warehouse team quickly get an overview of the situation and handle many tasks independently. The statistics in Ongoing help us make well-informed decisions and continuously optimise our processes.”

Specific needs are also supported:
“We appreciate how smoothly we can compile customs documents directly in the system, and how well it handles our more specific processes like managing products with short expiration dates and drop-ship deliveries.”

Integrations with Shoplab for e-commerce, Inventory Planner for precise demand forecasting, and Skrym for shipping create a seamless workflow from order to delivery – helping Glimja keep its promise of efficient, reliable service as the business continues to grow.