Optimizing 3PL Logistics: 3PLogistiikka's Adoption of Ongoing WMS

In the dynamic world of e-commerce and logistics, companies often find themselves at crossroads, choosing between systems and strategies to deliver optimal services. Leading the pack in Finland is 3PLogistiikka with their CEO Jussi Örn in charge. In a recent interview, he shared insights into their journey and the key role Ongoing WMS plays in their operations.

Örn introduces the operational scope of 3PLogistiikka, highlighting, "We are strong in fulfillment services for import, commerce, and eCommerce. 3PLogistiikka houses warehouse facilities in 9 locations and in total, we employ more than 100 warehouse workers in Finland and Estonia." The company has established itself as the fastest-growing logistics operator in its sector in Finland, leveraging strategic acquisitions and a focus on optimizing the complete supply chain through data sharing with their customers – the goods owners.

WMS Selection and Implementation

Choosing a powerful, reliable, and integrative warehouse management system was essential in enhancing 3PLogistiikkas’s operational capabilities. Örn outlines the decision-making process, explaining, "3PLogistiikka has former experience with numerous warehouse management systems and chose Ongoing WMS after a broad comparison between different systems. Of the compared systems, Ongoing had the best ecosystem of ready-made integrations and being a reliable true cloud-based software."

The implementation of Ongoing WMS within 3PLogistiikka was comprehensive, encompassing various operational facets. Örn details how the system is used today, "Ongoing is used at workstations, handheld devices, and tablets. 3PLogistiikka is currently investing in picking automation which is integrated with Ongoing." This facilitates a seamless, efficient, and technologically harmonized workflow throughout their warehouses.

Highlighting the tangible benefits, Jussi provides insights into the system's capabilities, saying, "The biggest benefit with Ongoing WMS on the warehouse floor is the great compatibility with different devices. Handling eCom campaigns with Ongoing order tools improves warehouse efficiency significantly."

The Collaborative Backbone for Success

The success story is not just about technology; it is significantly about the people behind the scenes. Örn acknowledges the positive and constructive alliance. He states, "Co-operation with a dedicated Customer-responsible Software Engineer at Ongoing is fast and straightforward."

Daniel Svensson, 3PLogistiikkas’s first point of contact at Ongoing and personal software engineer, recounts his experiences: "Working with 3PLogistiikka has been nothing short of smooth. They always come with very concrete requests where they have already done much of the groundwork beforehand. Then, it's mostly just about executing what they have asked for without any fuss."

Juhani Kammonen, IT Manager at 3PLogistiikka, has predominantly been working closely with the engineers at Ongoing. Daniel continues with an example of the smooth collaboration, "For instance, when a goods owner requests additional services for their transport bookings, Juhani promptly contacts Ongoing. By then, he has already identified the relevant service in the API and provides clear guidance on when to apply or not apply the service."

Mattias Johnson later took over as 3PLogistiikka's contact at Ongoing. Sharing his perspective, Mattias says, "By the time I came onboard, 3PLogistiikka had a complete and operative system in place. Today, they occasionally request minor adjustments, from revamping reports to tailoring settings. My interactions, especially with Juhani, have always been constructive and efficient. He is easy to work with, competent, and always a bliss to chat with."

Embracing Modern Innovations

3PLogistiikka's decision to integrate Ongoing WMS into their operations underscores their commitment to continuous improvement and adaptability. The platform, while advanced, is just one of the tools they've adopted in their quest to provide consistent, high-quality service. By embracing the capabilities of Ongoing WMS, 3PLogistiikka ensures they stay attuned to the evolving needs of their clients and the industry at large, a testament to their thoughtful approach and dedication to delivering quality in our ever-evolving digital age.