Customer Testimonial

🇸🇪 Outmeals: "We use Ongoing WMS to manage the entire warehouse"

Outmeals has existed since 2014 and specializes in various types of food for emergency preparedness. They conceptualize, pack, and distribute combat rations to military units, police, and emergency services, catering solutions for field kitchens, and meals with extremely long shelf lives. In addition to their products for military units and uniformed agencies, they also supply civilian customers such as municipalities, government agencies, and public companies with different types of solutions for food preparedness. In their daily work, they aim to be flexible with their solutions for customers, be as fast as possible in everything from deliveries to responding to inquiries, and be at the forefront when it comes to innovation in everything from packaging to the meal experience.

Company: Outmeals, Sweden

Business: Food for emergency preparedness

Why Ongoing WMS?: "We chose Ongoing WMS because it is a modern solution with high flexibility and scalability, which suits our operations handling many different specialized flows in an industry that requires great adaptability. The fact that the platform is well-established and proven in logistics and warehouse management, with access to ready-made integrations for our ERP and transport management systems, has been important for creating an efficient project without the need to develop all integrations from scratch. Additionally, having the opportunity for production control within the same system creates even greater value for us, resulting in a simplified implementation with all functions under one roof (SPOC)."

How Ongoing WMS is used: 

  • We use Ongoing to manage the entire warehouse: inbound deliveries, picking customer orders of various types, stock transfers, inventory counts, and outbound deliveries.
  • The system is integrated with our ERP system, which automates order flows and reduces manual errors, providing excellent control over key metrics such as stock balances, shelf life, batches, pallet and bin locations, etc.
  • We also use Ongoing as a production system to refine raw materials into finished products, where Ongoing WMS tracks incoming components and outgoing finished goods at the balance level with batch management for full traceability.
  • Additionally, we have special routines for combining homogeneous finished goods into new refined finished products via a customized picking and processing flow.
  • All incoming pallets can be labeled with internal SSCC labels when GS1 labeling is missing, and we have the option for specially designed pallet labels for our finished goods containing the information expected by our customers according to GS1 standards.

Key benefits: 

  • Efficiency: Automated processes have reduced manual order handling.
  • Traceability: Full control over stock status and order history.
  • Scalability: The ability to add new functions and flows as the business grows and needs change.

Collaboration with Ongoing: "The collaboration has worked very well from the start through to our 1.5 years of full system operation. We have received quick feedback and proactive support when needed. Our dedicated consultant has been committed and helped us optimize flows, a developmental process that continues on an ongoing basis."

Onboarding: "The onboarding was structured and met our expectations. Perhaps the handover between the sales organization and the practitioners (consultants) could have been given more space so that the preparation phase could have moved even faster without repetitions. It is also important that the procuring organization has resources in the form of project managers to ensure efficient governance and time allocation. We appreciated that Ongoing had ready-made integrations, which made the implementation somewhat faster than having to develop everything from scratch."

Integrations:

Other comments: "We see Ongoing as a long-term partner and appreciate their continuous development of the platform based on our needs and business expansion. The system has allowed us to grow without increasing our workforce at the same rate, providing complete control over our product flows in and out of the organization."

Contact: Christian Spangsberg, CIO 


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