Company: Axla Logistics
Business: 3PL
Why did you choose Ongoing WMS?: "We were in need of a modern warehouse management system that was suited for use in the entire value chain from end-to-end. We ultimately chose Ongoing because of its simplicity and ease of use, but also because it offers extensive integration possibilities to other systems we use on a daily basis to serve our customers and because it is easy to modify and develop according to our needs."
How Ongoing WMS is used: "We use Ongoing in all the steps of operations, i.e. receiving, picking, packing, returns, storage and also for our customers to be able to insert purchase orders and check information on stock-levels etc."
Key benefits: "Ongoing WMS has brought us several measurable improvements. For example, we reduced paper usage by approximately 0.25 tons annually, thanks to the system’s full support for PDAs and wearables—completely removing the need for printed picklists. We’ve also seen a 10–15% reduction in warehouse administrative workload due to Ongoing’s Automated Processes functionality. This allows our warehouse to tailor picking list generation to the unique needs of each goods owner, streamlining daily operations.
Additionally, the customizable packing function within the scanning module has helped us save around 20 000 minutes annually during the packing phase—a significant boost in packing efficiency."
Collaboration with Ongoing: "When we have questions, issues or development ideas, we always swiftly receive several different alternative solutions from which we can choose the option that fits our needs best."
Onboarding process: "Overall, the onboarding process was smooth and aligned well with our expectations, especially with the strong support provided by our dedicated Account Responsible Software Engineer from Ongoing. Their availability and responsiveness ensured that any issues were quickly resolved."
Integrations: "nShift, Posti Smartship, Element logic (eManager), Shopify, Prestashop, Microsoft Dynamics NAV"
Other comments: "The documentation and videos are very helpful and give the users a lot of insight into how to use the system. You are usually able to find answers through the documentation center for most basic issues/questions."
Contact: Viktor Hollsten, Operations Director