Right to Use the Software
Your subscription includes the right to access and use Ongoing WMS according to our standardized agreements.
As a customer, you subscribe to Ongoing WMS by paying a monthly fee. All parts of the software are included, including our extensive integration library and access to our APIs.
Your subscription includes the right to access and use Ongoing WMS according to our standardized agreements.
All system functionality is included in your subscription fee.
The software is delivered as SaaS, which means server operations, software licenses, backups, redundancy, and more are included.
A continuous stream of updates and new features, as all Ongoing customers run on the same codebase.
A large library of native integrations made by Ongoing are included. See our integrations page for details.
Access to Ongoing WMS APIs. See our developer pages for more details.
When becoming a customer of Ongoing, your journey always begins with a tailored onboarding – the first step towards more efficient logistics. Our onboarding team will guide your organization all the way from initial setup to a fully operational instance of Ongoing WMS. Read more about the customer journey here.
This service is billed at an hourly rate. During the sales process, we will provide an approximate timeline for your organization’s onboarding phase. Once onboarding is complete, you will transition seamlessly to our professional services team. Here, a dedicated software engineer will continue supporting you in developing and optimizing your logistics flows based on your specific needs. The same hourly rate applies.
Many warehouses experience large seasonal variation in their workforce. With Ongoing WMS, you pay only for the users you use each month. We measure and bill you at the end of the month. A minimum quantity of one user is always billed.
Native label-printing integrations are available for PostNord, Bring, DHL Freight, DB Schenker Sweden, DB Schenker Norway and Helthjem. These are priced per shipment whereas integrations to shipping platforms are complementary.
We also offer fixed prices in SEK and NOK.
* A charged user is a physical person with access to the administration view on a PC or Mac and the mobile warehouse app at the same time.
If Ongoing WMS is used by a logistics provider (3PL), their customers (the goods owners) can log in and closely follow up on their inventory management. If Ongoing WMS is used by a company with its own warehouse, other employees such as salespeople, customer support, etc., can log in and keep themselves updated about the warehouse's processes. All of these without any additional cost. Please see our list of access levels for details about other types of users.
Note that the pricing brackets for users in Ongoing WMS are reset per new warehouse site and that the minimum number of users per warehouse is 1 user.
There is a 3 month notice period for cancellation, billed at minimum one user per month.
Ongoing strives to make the service easy to use so that our customers can handle as much as possible on their own. We therefore offer a wide range of training materials and continuously make user-oriented improvements to the service. If you wish to make use of our skilled engineers for onboarding or professional services, the hourly rate applies. Each new support request is charged for a minimum of 0.5 hours. Additional time is billed in increments of started 0.5 hours.
We charge per shipment for direct-to-carrier integrations, whereas integrations to shipping platforms are included in subscription cost.
We also offer fixed prices in EUR and NOK.
* A charged user is a physical person with access to the administration view on a PC or Mac and the mobile warehouse app at the same time.
If Ongoing WMS is used by a logistics provider (3PL), their customers (the goods owners) can log in and closely follow up on their inventory management. If Ongoing WMS is used by a company with its own warehouse, other employees such as salespeople, customer support, etc., can log in and keep themselves updated about the warehouse's processes. All of these without any additional cost. Please see our list of access levels for details about other types of users.
Note that the pricing brackets for users in Ongoing WMS are reset per new warehouse site and that the minimum number of users per warehouse is 1 user.
There is a 3 month notice period for cancellation, billed at minimum one user per month.
Ongoing strives to make the service easy to use so that our customers can handle as much as possible on their own. We therefore offer a wide range of training materials and continuously make user-oriented improvements to the service. If you wish to make use of our skilled engineers for onboarding or professional services, the hourly rate applies. Each new support request is charged for a minimum of 0.5 hours. Additional time is billed in increments of started 0.5 hours.
We charge per shipment for direct-to-carrier integrations, whereas integrations to shipping platforms are included in subscription cost.
We also offer fixed prices in EUR and SEK.
* A charged user is a physical person with access to the administration view on a PC or Mac and the mobile warehouse app at the same time.
If Ongoing WMS is used by a logistics provider (3PL), their customers (the goods owners) can log in and closely follow up on their inventory management. If Ongoing WMS is used by a company with its own warehouse, other employees such as salespeople, customer support, etc., can log in and keep themselves updated about the warehouse's processes. All of these without any additional cost. Please see our list of access levels for details about other types of users.
Note that the pricing brackets for users in Ongoing WMS are reset per new warehouse site and that the minimum number of users per warehouse is 1 user.
There is a 3 month notice period for cancellation, billed at minimum one user per month.
Ongoing strives to make the service easy to use so that our customers can handle as much as possible on their own. We therefore offer a wide range of training materials and continuously make user-oriented improvements to the service. If you wish to make use of our skilled engineers for onboarding or professional services, the hourly rate applies. Each new support request is charged for a minimum of 0.5 hours. Additional time is billed in increments of started 0.5 hours.
We charge per shipment for direct-to-carrier integrations, whereas integrations to shipping platforms are included in subscription cost.
For questions or quote, please contact our sales team.