Ongoing WMS is a software service used by companies to expedite customer orders. Pick, pack, print labels or upon request by customer send it to another software service or carrier for shipment. To do that the software service needs to process name, address, phone and e-mail addresses from end customers. The software service may also contain contact information in the form of e-mail addresses for employees at the warehouse or the warehouse customers with the purpose of giving support for the service or its integrations.
Ongoing WMS can be used by 3PL companies. Then Ongoing Warehouse AB acts as a sub-processor of customer data. In this case Ongoing WMS has no contractual relationship directly with the data controller of consumer personal data. It is up to the 3PL to have a contract with the personal data controller. Ongoing Warehouse AB signs a standardized data sub-processing agreement with the 3PL.
Ongoing WMS can also be used by companies which operate their own warehouses. In this case Ongoing Warehouse AB acts a processor of personal data. Ongoing Warehouse AB in this case signs a standardized data processing agreement with the data controller.
By default, consumer data is kept 180 days after the order has been shipped from the warehouse. The warehouse may alter this behavior.
Ongoing Warehouse AB’s data processing agreement and data sub-processing agreement is based on standard agreements bought from TechSverige. The agreement cannot be made freely available online due to copyright issues. The customer of Ongoing Warehouse AB must review and sign these agreements to start using Ongoing WMS. Get in contact with us for more details about the contract.
TechSverige is a member organization for companies of all sizes within the tech sector, that wish to join the largest industry network in Sweden to promote and further develop the tech market and conditions for tech enterprises. We represent about 1 400 member companies that between them have nearly 100 000 employees. You may read more about TechSveriges standard agreements here.