Link Logistics (DK): "We can have different logistics flows for different customers."

Link Logistics use Ongoing WMS.

Link Logistics was founded in 2002 with a clear vision: to make logistics as simple, effective, and responsible as possible. We are offering market-leading and tailor-made services for high-value B2B and B2C companies everywhere. We at Link do our best to set new standards for the sector by helping improve businesses, while being able to implement eco-friendlier solutions.

Company: Link Logistics, Denmark

Business: 3PL

Why Ongoing WMS?: "At first we were scouting for a system that could support us in helping a Danish customer selling advanced robotics solutions. The requirements of the system were quite many, for example, there had to be full support for handling and tracking parts with serial numbers. We also had some custom requirements that could be solved by ourselves due to Ongoing’s open API:s. With that said, Ongoing was a perfect fit for this initial customer of ours. We also realized that we could utilize Ongoing's many readymade integrations to other systems, thus being able to onboard new customers very quickly and at a low cost."

How the Product is Used: "We use Ongoing as the warehouse management system for all of our customers in our daily operations. With its high degree of customization possibilities, we can have different logistics flows for different customers. We often use different scanning flows for different customers, for example. Moreover, with the invoicing functionality that Ongoing has, we can set up pricelists for our customers and at the end of each month, charge them correctly."

The Biggest Advantages/Benefits: "When we chose Ongoing, our primary focus had always been on courier services. However, with Ongoing's support, we were better equipped to enter the storage sector. This expansion allowed us to quickly capitalize on a new business vertical, establishing ourselves as one of the most innovative logistics partners in the e-commerce space."

Collaboration with Ongoing: "It has been great. Our super user of Ongoing WMS has worked with Hanna Skytt and has gotten help with customizations for scannings, setting up advanced pricelists, and also building an integration between Ongoing and our own ”Link Logistics Transportation Service”, that we will start offering to Ongoing customers without a transport administration layer in between."

Contact: Peter Jensen, Head of Global Operations

Published: 2024-05-17