Fulfilly is a 3PL provider located in Estonia that provides comprehensive
fulfillment services for e-commerce businesses, mainly covering the Baltic, but
also ships all over the world. Their offerings include storage, inventory
management, order processing, packaging, shipping, and returns handling.
Company: Fulfilly, Estonia
Business: 3PL
Why Ongoing WMS?: “Fulfilly went
with Ongoing WMS due to the system’s capacity. It was crucial for us that the
system could provide all necessary integrations and maintain a logical
warehouse system.”
How the Product is Used: “We use Ongoing WMS daily together with
all the webshop-, shipping- and customs integrations as well as e-mail
notifications integrations. And of course, we also use it for our picking,
packing, and scanning processes.”
The Biggest Advantages/Benefits: “Using Ongoing WMS makes
it much easier to integrate with various webshops and shipping providers. The
Ongoing support team responds very quickly to any issues, saving us a lot of
time and money. The picking and packing module also allows us to operate much
faster than before. In addition, Ongoing WMS’ scanner for picking and packing enables
us to pick and pack much faster than we did before.”
Collaboration with Ongoing: “Ongoing's software engineers are very
professional and helpful. They do not only fix problems – they always find ways
to make the system even better.”
The onboarding process: “As expected, we encountered a few challenges
in the beginning due to Ongoing WMS’ extensive
capacity – it is a very efficient system which also comes with a lot of complexity
and therefore, we did not understand everything at first. But since the
documentation is very comprehensive and the support excellent, everything fell
into place quickly.”
Contact: Janek Žurba, CEO